Question 1

What pricing plans are available for ADI Tech Support's managed IT services?

Accepted Answer

ADI Tech Support offers flexible managed IT services pricing plans tailored to diverse business needs:

**Tier 1 — Managed Device (MDM):** Centralized device management for mobile or single endpoints, perfect for BYOD users, tablets, and mobile-first workforces. Starting at $80/endpoint.

**Tier 2 — Baseline User:** Comprehensive workstation management, including endpoint security, proactive maintenance, and data backup, ideal for standard office users. Starting at $130/endpoint.

**Tier 3 — Hybrid User:** Secure cloud access and resilience for remote/hybrid employees, featuring advanced email security and extended monitoring. Starting at $150/endpoint.

**Tier 4 — Secure User:** Managed detection, compliance reporting, and automated response, designed for clients with cyber-insurance or compliance mandates. Starting at $180/endpoint.

**Tier 5 — Complete Defense:** Full-stack Zero-Trust and compliance solution with 24/7 SOC response and vCISO advisory sessions, ideal for healthcare, finance, legal, and enterprise clients. Starting at $210/endpoint.

Question 2

What IT managed services does ADI Tech Support offer?

Accepted Answer

ADI Tech Support offers a comprehensive range of IT managed services, specializing in low-voltage systems such as home automation, computer networking, camera systems, and security systems. With over 26 years of experience, our dedicated USA-based technicians provide 24/7 support to ensure your home and business operate seamlessly. We proudly serve Brevard, Volusia, Flagler, St. Johns, Clay, and Duval counties.

Question 3

What home automation solutions does ADI Tech Support provide?

Accepted Answer

ADI Tech Support specializes in seamless home automation solutions, offering control over lighting, audio, climate, and security. Our expert team provides white-glove installation and support for Crestron, Lutron, and Shift 5 systems. As certified dealers for Lutron and Shift 5, we deliver luxury home automation services across Brevard, Volusia, Flagler, St. Johns, Clay, and Duval counties.

Question 4

How does ADI Tech Support handle IT infrastructure deployment?

Accepted Answer

ADI Tech Support provides end-to-end IT infrastructure deployment services, ensuring seamless technology setups for new locations, expansions, and workspace transformations. Our team meticulously tests every monitor, cable, dock, and port, enabling banks, healthcare providers, law firms, and other local businesses to operate efficiently with reliable and organized deployments.

Question 5

How can ADI Tech Support's telephone and VoIP solutions benefit your business?

Accepted Answer

ADI Tech Support's telephone and VoIP solutions modernize business communications with:

- **Flexibility:** Communicate seamlessly from desktop, laptop, or mobile devices.
- **Enhanced Customer Experience:** Enjoy professional call routing, auto attendants, and voicemail-to-email features.
- **Security:** Benefit from encrypted calls, compliance tools, and expert firewall configurations.
- **Scalability:** Scale effortlessly as your team grows without costly rewiring.
- **Cost Savings:** Replace expensive phone lines with predictable monthly rates.
- **Analytics:** Utilize call analytics and reporting to monitor performance.

Additional features include:

- **One Phone Number, Multiple Locations:** Use a single or multiple business numbers across offices and teams.
- **Professional Call Routing and Auto-Attendants:** Create custom greetings, call menus, ring groups, and direct-to-department routing.
- **Remote and Hybrid Worker Support:** Enable full call functionality for remote, field, and hybrid staff.
- **Lower Costs with Scalable Flexibility:** Add or remove users and features without expensive infrastructure changes.

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